Economic Perspectives with Hopeton Hay on KAZI 88.7 FM in Austin, TX

Podcasts: Listen to Interviews on Surviving in Retail and Influencing People from May 16 Economic Perspectives

Posted by Hopeton on May 16, 2011

Caitlin Kelly, author of Malled: My Unintentional Career in Retail and Dr. Michael Pantalon, author of Instant Influence: How to Get Anyone to Do Anything – FAST, were guests on the May 16 edition of Economic Perspectives on KAZI 88.7 FM.  To listen to the Caitlin Kelly interview click here: Caitlin Kelly Interview.  To listen to the Michael Pantalon interview click here: Dr. Michael Pantalon Interview

Caitlin Kelly, Author of Malled

After losing her job as a journalist and the security of a good salary, Caitlin Kelly was hard up for cash. When she saw that The North Face-an upscale outdoor clothing company-was hiring at her local mall, she went for an interview almost on a whim.

Suddenly she found herself, middle-aged and mid-career, thrown headfirst into the bizarre alternate reality of the American mall: a world of low-wage workers selling overpriced goods to well-to-do customers. At first, Kelly found her part-time job fun and reaffirming, a way to maintain her sanity and sense of self-worth. But she describes how the unexpected physical pressures, the unreasonable dictates of a remote corporate bureaucracy, and the dead-end career path eventually took their toll. As she struggled through more than two years at the mall, despite surgeries, customer abuse, and corporate inanity, Kelly gained a deeper understanding of the plight of the retail worker.

In the tradition of Nickel and Dimed, Malled challenges our assumptions about the world of retail, documenting one woman’s struggle to find meaningful work in a broken system.

Dr. Michael Pantalon, Author of Instant Influence

If you want to motivate your employees to be more productive, convince your customers to use more of your products and services, encourage a loved one to engage in healthier habits, or inspire any change in yourself, renowned psychologist Dr. Michael Pantalon can show you how to achieve Instant Influence in six simple steps. Drawing on three decades of research, Dr. Pantalon’s easy-to-learn method can create changes both great and small in 7 minutes or less. This scientifically tested method succeeds in every area of work and life by helping people tap into their deeply personal reasons for wanting to change and finding a spark of “yes” within an answer that sounds like “no.”

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